As always, we want you to be satisfied with your purchase from the Community Pod so we have a 14 day return policy. If you are unsatisfied with any purchase you have made from the Community Pod Site for any reason, please contact us via our Contact Us page or the information below for a replacement or refund of the purchase price within 30 days of shipment. Please Tell us your name, the order number, which items, how many you are returning, and the reason for the return. We will reply to the email with a Return Merchandise Account number and instructions on how to send the items back to us.
PO Box 931
Western Australia 6979
Shipping Terms; Risk of Loss
We endeavor to ship all orders for in-stock items within one (1) business day(s). Our standard business hours are 9AM – 5PM (Western Australian Time Zone) Monday – Friday. Standard shipping of products purchase on the Site is via independent carrier not affiliated with, or controlled by, Community Pod , and you should allow five (5) to eight (8) business days for standard delivery once an order has been shipped. For an additional fee, we offer expedited shipping if that is your preferred shipping choice. All shipping charges are your responsibility, unless waived by Community Pod. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice. Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when Community Pod delivers these items to the carrier for shipment, and we are not responsible for any shipping delays or problems once the product has been shipped.